FREQUENTLY ASKED QUESTIONS

What does Horn and Mane do?
Horn and Mane is a full-service digital agency that designs fully integrated sales, marketing and communications solutions for digital channels. We provide support in the areas of Strategy Development, Digital Marketing, Customer Service and E-commerce. Connect with us to learn more about what we can do for you.

 

What services are covered in Strategy Development?

  • Goal Definition
  • Insight Generation
  • Audience Segmentation
  • Brand Building
  • Demand Generation
  • Innovation Management
  • Modelling & Data Science
  • Process Mapping

What services are covered in Digital Marketing?

  • Website & Mobile App Development
  • Search Marketing (SEO, PPC and Display)
  • Email Marketing
  • Content Marketing
  • Graphic Design & Photography
  • Video & Podcast Production
  • Conversion Rate Optimization
  • Media Effectiveness Measurement

What services are covered in E-commerce?

  • Competitive Analysis
  • Customer Segmentation
  • Customer Journey Mapping
  • Goal Development
  • Online Store Design
  • Social Commerce Integration
  • Conversion Rate Optimization
  • Performance Measurement

What services are covered in Customer Service?

  • Online & Social Listening
  • Social Media Community Management
  • Virtual Call Center Management
  • Crisis Communications Counsel
  • Internal Staff Training

Can Horn and Mane help my business with virtual events?
Our Mane Events team designs and delivers end-to-end solutions for virtual conferences and events when you can’t gather in person. For more information on how we can help visit our Mane Events page.

 

What is Horn and Mane’s mission?
Our mission is to empower new and established businesses to develop differentiated points of view that will lead to meaningful action.

 

What types of clients can Horn and Mane support?
We support both B2C and B2B Clients. Our team has in-depth knowledge of and experience working in the following industries: consumer packaged goods, retail, technology, real estate, health and wellness, industrial design, automotive, entertainment, gaming, publishing, fashion, beauty and non-profit.

 

Where does Horn and Mane operate?
Horn and Mane is headquartered in Toronto, Canada with offices downtown at 161 Bay St., across from Union Station. But we’re a digitally oriented business with virtual offices around the world.

 

Where can I find more information about the company?
Visit hornandmane.com for more information. Once there, you’ll be able to learn more about the services that we offer, sign up for our weekly thought leadership newsletter and read about our team.

 

How do I contact Horn and Mane?
You can call +1-416-572-2020 or email us [email protected]

 

What is Horn and Mane’s mailing address?
Horn and Mane Inc.
161 Bay St., Suite 2700
Toronto, ON M5J 2S1
Canada

 

How can I apply for a job at Horn and Mane?
We post all current job openings in the Careers section of our website. But if you’d like us to keep you in mind for future openings, please feel free to email us at [email protected].

 

Where can I find Horn and Mane on social?

Follow @hornandmane on TwitterFacebook and Instagram.

 

Where can I direct media and sponsorship inquiries?
Feel free to send your inquiries and requests to [email protected]. Your note will be immediately redirected to the appropriate contact. Please include context and details in your message to ensure a prompt response.

 

What are the Rules & Regulations for the “Spring Forward to Win” Contest?
No purchase or payment of any kind is necessary to enter or win the contest. A purchase will not improve your chances of winning.

CONTEST ENTRY PERIOD

Horn and Mane’s “Spring Forward to Win” Contest closes on Sunday, March 21, 2021 at 11:59 PM EST. Entries that are not received during the Contest Entry Period will be ineligible.

 

ELIGIBILITY

The “Spring Forward to Win” Contest is open only to legal residents of Canada who are 18 years of age or older as of the date of entry and who meet the eligibility requirements.
The officers, directors, employees, contractors, and agents of Horn and Mane Inc. and their immediate families and those living in the same households of any of the above are not eligible. All Federal, provincial and local rules and regulations apply. Void where prohibited or restricted by law.

 

HOW TO ENTER
Eligible participants may enter the “Spring Forward to Win” Contest via Instagram.

To be eligible, contest participants must complete the following:
1. Follow Horn and Mane on Instagram
2. Comment on Horn and Mane’s “Spring Forward to Win Contest” post, tell us what you’re doing with the extra hour of daylight
3. Share the Spring Forward to Win” post with one other Instagram user

4. Include hashtag #SpringForwardToWin

 

One entry per participant.

 

PRIZE
One (1) $150 Starbucks Gift Card. Total value is $150 CDN.

 

WINNER SELECTION
One (1) winner will be selected by random drawing. Winner will be chosen from all eligible entries received.
Horn and Mane will announce the winner on Monday, March 22, 2021 before 11:59 PM EST on a post on the Horn and Mane Instagram account.
Horn and Mane will make every reasonable effort within its control to send the Prize on or before April 30, 2021.
The winner will be required to respond to the notification within five (5) business days. Failure to respond to notifications with all appropriate information (including shipping address and/or email address) within five (5) business days, may result in the potential winner being disqualified and an alternate winner selected. If a prize notification or a prize is returned as undeliverable for any reason, the applicable prize will be awarded to an alternate winner. Prizes are not transferable, assignable, or redeemable for cash.
All decisions are final. All federal, provincial and local tax liabilities are the responsibility of the winners.

 

GENERAL
This contest is not sponsored, endorsed, administered or associated with Instagram. By entering, you acknowledge that Instagram bears no responsibility for this contest and you acknowledge that Instagram bears no liability whatsoever in connection with this promotion.
By entering, you acknowledge that your entry may be posted on Horn and Mane’s website or other media pages, at Horn and Mane’s sole discretion. Horn and Mane shall have full right and power to copy, publish, broadcast, display, distribute, use, edit, translate, alter, combine with other material, reuse and adapt any or all portions of the entries in any way and for any purpose whatsoever, at any time, now or in the future, in any media now known or hereafter devised throughout the world in any manner whatsoever and for any purpose.
If for any reason, this contest is not capable of running as planned, or if this contest or any website associated therewith (or any portion thereof) becomes corrupted or does not allow the proper playing of the contest and processing of entries in accordance with these rules, or if infection by computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes, in Horn and Mane’s sole opinion, corrupts or affects the administration, security, fairness, integrity, or proper conduct of this contest, Horn and Mane reserves the right, at its sole discretion, to disqualify any individual implicated in such action and/or to cancel, terminate, modify, or suspend this contest or any portion thereof. If such cancellation, termination, modification, or suspension occurs, notification will be posted on Instagram.

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